By Richardson TX HVAC Hub | Last updated: | 8 min read
Our promise: No company paid to be on this list, and we don’t earn anything if you hire one. Rankings come from public Google reviews only.
Key Takeaways
- Five HVAC companies serving Richardson have a perfect 5.0 Google rating. Air West Solutions leads them with 286 reviews.
- These 10 companies have 1,695 Google reviews in total. Only 22 of those reviews are 1 or 2 stars.
- The top complaint was price. Surprise fees and pushes to replace a working system came up in 8 of the 22 bad reviews.
- Four of the 10 companies did not answer any of their bad reviews.
- Every company listed has a Richardson location and serves Richardson. We checked ratings on October 7, 2026, and each has at least 25 Google reviews.
How We Ranked These Companies
Every company on this list has a location in Richardson and serves Richardson homes. We ranked each company by its Google star rating. If two companies had the same rating, the one with more total reviews ranked higher.
Top 10 at a Glance
| # | Company | Rating | Reviews |
|---|---|---|---|
| 1 | Air West Solutions | 5.0 | 286 |
| 2 | Tex-AC & Heating | 5.0 | 114 |
| 3 | Air Source Mechanical LLC | 5.0 | 100 |
| 4 | Spire Heating and Air Conditioning | 5.0 | 41 |
| 5 | ELITE AC Performance | 5.0 | 38 |
| 6 | The Right Choice Heating and Air Inc. | 4.9 | 281 |
| 7 | Cool Experts Heating & Air | 4.9 | 427 |
| 8 | Quick Solutions Air Conditioning & Heating | 4.9 | 150 |
| 9 | Texas 1st Heating and Cooling Experts | 4.9 | 149 |
| 10 | Supreme Heating & Cooling Inc | 4.9 | 109 |
What 22 Bad Reviews Tell Us
We read every 1 and 2 star Google review for these 10 companies on October 7, 2026. There were 22 in all.
| Complaint | Reviews |
|---|---|
| Price or upsell | 8 |
| Poor communication | 8 |
| Missed or late appointment | 4 |
| Repair didn’t fix the problem | 4 |
| Poor work quality | 3 |
1. Air West Solutions
Google rating: 5.0 | Google reviews: 286 | 1-2 star reviews: 1
Air West Solutions is a locally owned company that handles both HVAC and plumbing. Homeowners can call one company for AC repairs, new systems, water heaters, and sewer line work. That saves you from juggling two contractors when a problem touches both.
Pros
- It has 286 Google reviews and still holds a perfect 5.0. That is a lot of happy customers with almost no complaints.
- Only 1 review out of 286 is negative. Your odds of a bad experience look very low.
- The owner answered that one bad review in public. This shows the company pays attention when things go wrong.
Cons
- One customer was charged a $250 emergency fee with no warning. Ask about after-hours fees before you book.
- That same repair took 2 days and 3 visits. If your AC dies in a Texas heat wave, a slow fix matters.
- The website has no pricing or financing info. You will need to call to learn costs or payment options.
2. Tex-AC & Heating
Google rating: 5.0 | Google reviews: 114 | 1-2 star reviews: 0
Tex-AC & Heating takes care of heating and cooling systems for homeowners across Dallas-Fort Worth. Beyond repairs and tune-ups, it partners with builders to plan and install HVAC systems in new homes. That new-build work means its team knows how a system should be set up from day one.
Pros
- It holds a perfect 5.0 on 114 reviews. Not one review is 1 or 2 stars.
- Every one of its 114 Google reviews is 3 stars or higher.
- It offers financing. This helps if you face a surprise AC replacement.
Cons
- With no bad reviews, you can’t see how the company treats an unhappy customer.
- The website does not say it offers 24/7 service. Confirm emergency hours before a summer breakdown.
- The website doesn’t show its state license number. You can look it up on the TDLR website yourself.
3. Air Source Mechanical LLC
Google rating: 5.0 | Google reviews: 100 | 1-2 star reviews: 1
Air Source Mechanical is a Richardson HVAC company that works on homes and businesses across Dallas-Fort Worth. It installs, repairs, and maintains heating and cooling systems. As an authorized equipment dealer, it also takes on harder jobs like commercial rooftop units, high-rise fan coils, and updated systems for older homes.
Pros
- It has a 5.0 rating on 100 reviews.
- It advertises 24/7 emergency AC repair. That matters when your system quits on a 105-degree day.
- Its only bad review is about 5 years old, and the owner replied to it.
Cons
- That bad review says techs missed two appointment windows. If you take time off work to meet a tech, ask how they confirm visits.
- The same customer said calls went unanswered.
- The company has no BBB profile, so there is less outside history to check.
4. Spire Heating and Air Conditioning
Google rating: 5.0 | Google reviews: 41 | 1-2 star reviews: 0
Spire Heating and Air Conditioning is a Richardson HVAC company that serves homes and offices. Along with installs, repairs, and tune-ups, it offers duct cleaning, indoor air quality work, and thermostat setup. Its $100 yearly plan includes two system checkups a year and discounts on repairs.
Pros
- It has a perfect 5.0 rating and zero bad reviews.
- Every one of its 41 Google reviews is 3 stars or higher.
- It offers 24/7 support, so you have someone to call after hours.
Cons
- With 41 reviews, it has fewer reviews than most companies on this list. A small number of reviews tells you less.
- We didn’t find financing on its website. Plan ahead if you need to spread out the cost of a new system.
- The website doesn’t list prices or say if you get a price before work starts.
5. ELITE AC Performance
Google rating: 5.0 | Google reviews: 38 | 1-2 star reviews: 0
ELITE AC Performance is a smaller HVAC company that focuses on repairs, maintenance, and duct cleaning for homeowners. You can book most services online. It also offers add-ons like air scrubbers for cleaner indoor air and surge protectors to guard your system from power spikes.
Pros
- It holds a perfect 5.0 rating.
- It has no 1 or 2 star reviews.
- It has an active Texas AC license, which the state requires for AC work.
Cons
- At 38 reviews, it has the fewest reviews in the top 10.
- It has no BBB profile.
- Its website doesn’t list financing or emergency hours. You will need to call and ask.
6. The Right Choice Heating and Air Inc.
Google rating: 4.9 | Google reviews: 281 | 1-2 star reviews: 5
The Right Choice Heating and Air Inc. handles heating, cooling, and plumbing for both homes and businesses. Homeowners can use it for new systems, repairs, and upkeep. It also offers longer checkups for commercial buildings with bigger, more complex systems.
Pros
- It has a 4.9 rating on 281 Google reviews. It also has 540 reviews across all sites.
- 197 of 201 Facebook reviewers recommend it (98%).
- It is open 24/7 and offers financing. Both are useful if your AC fails at night or needs replacing.
Cons
- One customer who had their AC installed by Right Choice said they were sold parts that never fixed the real problem. If a repair doesn’t work, ask for a second opinion before paying for the next one.
- One reviewer said a tech left before they could get to the door.
- The company did not answer any of its 5 bad reviews.
7. Cool Experts Heating & Air
Google rating: 4.9 | Google reviews: 427 | 1-2 star reviews: 7
Cool Experts Heating & Air is a full-service HVAC company with an office in Richardson. It replaces systems, tracks down tough problems, and runs maintenance plans that many reviewers have kept for years. Its office is open from 8 a.m. to 9 p.m. every day of the week.
Pros
- It has 427 Google reviews, the most in this top 10.
- Only 7 of its 427 Google reviews are 1 or 2 stars, which is under 2%.
- The owner replied to 6 of its 7 bad reviews. That shows the company listens when something goes wrong.
Cons
- Two customers reported sloppy work, like loose wires and a loose attic panel. Ask the tech to walk you through what they fixed.
- Maintenance plan members were upset by new fees, like $350 to clear drain lines. Read what your plan covers before you sign up.
- One customer paid $535 for refrigerant, and the AC quit again a week later. Ask the tech to find the leak before adding refrigerant.
8. Quick Solutions Air Conditioning & Heating
Google rating: 4.9 | Google reviews: 150 | 1-2 star reviews: 2
Quick Solutions Air Conditioning & Heating has a location in Richardson and is headquartered in nearby Garland. It works mostly with homeowners, and its main focus is finding what’s wrong with your system fast and fixing it. It also offers indoor air quality upgrades for cleaner air at home.
Pros
- It has a 4.9 rating on 150 reviews.
- It posts its $75 service call fee and waives it if you get the repair done. You know the cost before the tech arrives.
- It promises upfront pricing and offers financing.
Cons
- One customer called a $1,300 line repair overpriced and said the staff was rude. Ask for the price in writing before work starts.
- Another customer said the tech showed up without the right tools.
- The company didn’t reply to either bad review.
9. Texas 1st Heating and Cooling Experts
Google rating: 4.9 | Google reviews: 149 | 1-2 star reviews: 3
Texas 1st Heating and Cooling Experts is a Richardson HVAC company that works on home heating and cooling systems. It has 149 Google reviews and an active state AC license. Its website was offline when we checked, so call to confirm services and pricing before you book.
Pros
- It has a 4.9 rating on 149 reviews.
- It has only 3 bad reviews.
- Its bad reviews are all close to a year old or older.
Cons
- One reviewer said the business wasn’t at its Google address and didn’t return calls. Before you book, confirm you can reach a real person.
- Another said the house still didn’t cool after the “fix.”
- The company didn’t answer any bad reviews, and its website was offline.
10. Supreme Heating & Cooling Inc
Google rating: 4.9 | Google reviews: 109 | 1-2 star reviews: 3
Supreme Heating & Cooling Inc is a veteran-owned HVAC company with an office in Richardson and about 10 years of Google reviews. It sells, installs, and repairs systems for homes and businesses, and it answers calls 24/7. Its focus is fast emergency help, seasonal tune-ups, and fair prices on upkeep.
Pros
- It has a 4.9 rating on 109 reviews.
- It offers 24/7 emergency service.
- Most of its bad reviews are 3 or more years old.
Cons
- One customer was quoted $4,956 for a new unit. Another company fixed the same problem for $1,335. Always get a second quote before replacing a system.
- One reviewer said techs missed 2 of 4 appointments.
- The company didn’t answer any of its bad reviews.
What Star Ratings Don’t Tell You
A star rating doesn’t show how a company handles a problem. Of the 7 companies on this list with bad reviews, 3 replied to them in public and 4 didn’t reply to any.
The most common complaint was about money, not repair quality. In 8 of 22 bad reviews, customers said they were overcharged or pushed to replace their AC. Several got a second opinion and paid much less for a simple repair.
A 5.0 rating on 38 reviews is not the same as a 4.9 on 427 reviews. Before you hire, read a company’s lowest reviews and see if the owner replied.
Where This Data Comes From
- Google Business Profiles: star ratings, review counts, and the text of every 1 and 2 star review, pulled October 7, 2026.
- Facebook and Yelp: recommendation and review counts where a company had a matching Richardson listing.
- Company websites: services, financing, upfront pricing, and 24/7 claims, checked October 7 to 9, 2026.
- Texas Department of Licensing and Regulation (TDLR): every company was checked for an active state AC license. You can check any contractor yourself on the TDLR license search.